Long Lasting Gel Pads

Returns and refunds are available for all new products. If you wish to return your product, you must do so within 14 days of purchase in original condition including packaging. To return or refund a product, please email cs@osim.co.uk. Please note that returning or refunding any OSIM massage chairs and/or OSIM foot massagers will incur a 30% restocking fee. For further information regarding returns and refunds, please click here.

We are able to ship to almost all countries worldwide. Accurate individual delivery costs and delivery times can be obtained by adding required items to the shopping cart and designating the county of delivery.

All products carry a full 1 year local UK commercial warranty and a 5 year limited warranty for OSIM massage chairs (including the Divine V and uLove 2). Within 14 days with proof of purchase, you may return the product for a one-for-one product exchange or a refund. After the 14 days, period repairs will be arranged. For full details regarding the warranty click here.

Financing with Klarna
Only available between £200 to £4000 for the UK residents, and apply at the checkout page. Klarna is a Swedish payment service provider that allows you to spread the cost of your purchase into equal monthly payments for the first 12 months. For full information about Klarna, please refer to this document.

Finance with Paypal.
Only available between £30 to £2000 for the UK residents, and apply at the checkout page. For more information visit the Paypal website here.

All products purchased from OSIM UK come with a UK plug. EU customers will need to purchase their own adaptor to use the product.