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GLOBAL NETWORK

OSIM operates a wide point-of-sales network with more than 397 outlets in 84 cities across 18 countries & territories in Asia,
Oceania, the Middle East, Europe and North America.
As the world turns to healthy lifestyle alternatives, there has never been a better time for OSIM to
inspire life by bringing in our philosophy of holistic well-being to the world.

We owe our phenomenol growth to consistent exemplary performance in all our key markets, our effective and direct control over our expanding
global retail network and the innovation of new products.

OSIM
Global Retail Concept

Whether at Times Square in Hong Kong, Changi International Airport in Singapore or Lotte World in South Korea, our OSIM Global Retail Concept platform projects a singular image, one that is welcoming, attractive and inspiring.
We firmly believe that our OSIM customer experience is a journey from the first stage of attraction, to the delightful discovery of our products, right down to the final stage of a purchase.

OSIM Cares

Our service and support commitment

1 ADVICE

We care about your health and wellness, you can always talk to our well-being consultants to improve your massage experience – from stress relief to ease of aches and pains.

2 SERVICE

We are here for you on any service and support you might require. We welcome your feedback on our products and services, so we can improve your overall experience. Simply connect with us online and in store.

3 WARRANTY

Our products are designed and developed by OSIM International Pte Ltd. We take pride in all our products and offer a one-year warranty for all applicable products. Extended warranty options are also available to customers.

4 MAINTENANCE

We have a team of product technical experts who respects and loves your well-being products. Just call us when your products are down and we will try our best to get them up and running again as soon as possible.

5 TRADE-IN

We stand for inspiring well-being, committed to your lifelong journey to better health and well-being. All OSIM massage chairs come with a trade-in value that you can use for your next massage chair investment.
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